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Ovh Service Agreement

OVH Service Agreement: What you need to know

If you are looking for a reliable cloud hosting provider, you have probably come across OVH. OVH is a popular cloud hosting provider that offers a wide range of hosting solutions, including dedicated servers, virtual private servers (VPS), web hosting, cloud storage, and more.

However, before you sign up for any OVH hosting service, it is important to review and understand the OVH Service Agreement. The OVH Service Agreement outlines the terms and conditions governing the use of OVH hosting services. In this article, we will discuss some of the key points in the OVH Service Agreement that you need to know.

Acceptable Use Policy (AUP)

The OVH Service Agreement outlines an Acceptable Use Policy (AUP), which governs the use of OVH`s hosting services. The AUP specifies the acceptable and prohibited activities that are allowed on OVH servers. Some of the prohibited activities include, but are not limited to:

– Spamming

– Phishing

– Hacking

– Hosting illegal content

– Hosting copyrighted content without permission

It is important to understand and adhere to OVH`s AUP to avoid any violations that could lead to account suspension or termination.

Service Level Agreement (SLA)

OVH offers a Service Level Agreement (SLA) that guarantees a minimum level of availability for its hosting services. The SLA outlines the percentage of uptime that OVH guarantees, as well as the compensation that OVH will provide in the event of an outage.

For example, OVH guarantees a 99.9% uptime for its dedicated servers and VPS, and provides a compensation of 5% of the monthly service fee for each hour of downtime beyond the guaranteed uptime. It is important to review the SLA for the specific OVH hosting service you are considering to understand the guaranteed uptime and compensation.

Billing and Payment

The OVH Service Agreement outlines the billing and payment terms for OVH hosting services. OVH accepts several payment methods, including credit/debit card, PayPal, and wire transfer. OVH offers flexible billing options, including monthly, quarterly, and annual payments.

It is important to understand the billing cycle and payment terms for the OVH hosting service you are considering. Failure to pay OVH hosting fees may result in account suspension or termination.

Data Protection

OVH takes data protection seriously and outlines its data protection policies in the Service Agreement. OVH states that it will not access or use customer data except as necessary to provide the hosting services. OVH also outlines its procedures for handling data breaches and its notification obligations to customers.

It is important to review OVH`s data protection policies and procedures to understand how OVH protects customer data and handles data breaches.


Understanding the OVH Service Agreement is important for anyone considering OVH hosting services. The Service Agreement outlines the terms and conditions governing the use of OVH hosting services, including acceptable use, service level guarantees and compensation, billing and payment terms, and data protection policies and procedures.

As a professional, I recommend reviewing the OVH Service Agreement carefully before signing up for any OVH hosting services. By understanding and adhering to the terms and conditions outlined in the Service Agreement, you can ensure a positive and reliable hosting experience with OVH.